Continuous Improvement

One way to ensure that your recognition program will always be effective is to periodically evaluate the program for improvements. The Process Improvement Cycle is a four-step process used to evaluate the effectiveness of a program:

  • Plan
  • Do
  • Check
  • Act

Plan
Develop a plan for the program. Identify what you would like to accomplish and how you will measure the success of the program.

Do
Execute the steps of the plan. Engage the participants in the program.

Check
Observe the effects of the program. Take measurements along the way.

Act
Study the results of the measurements and determine what to improve.
Repeat this simple 4-step process throughout the life of your recognition program for optimal results.

 

Source: The Complete Guide: The 1001 Rewards & Recognition Fieldbook by Bob Nelson 2003

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